Description

ZAJCO SA is an authorized distributor of Tunstall and a leading provider of Nurse Call Systems across Saudi Arabia. We specialize in the design, installation, implementation, and annual maintenance of IP-based nurse call and patient assistance systems for hospitals, clinics, and care homes.

Our nurse call solutions are tailored to meet the needs of modern healthcare facilities, enabling instant, efficient, and safe communication between patients and caregivers.

Features Include:

• IP-based & wireless nurse call units

• Bedside call points, pull cords & reset switches

• Touchscreen nurse station terminals

• Emergency buttons, alerts, and fall detection

• Integration with hospital ERP, CCTV & fire systems

• Voice and text alerts for mobile responders

Service Scope:

• Turnkey installation

• 24/7 support and emergency maintenance

• Annual Maintenance Contracts (AMC)

• Upgrade & integration with BMS and ELV systems

Know more about Nurse Call System:

1. What is a Nurse Call System?
   A Nurse Call System is a communication system in healthcare facilities that allows patients to alert medical staff when they need assistance, enabling nurses and caregivers to respond promptly.
2. What is “Tunstall” in the context of Nurse Call Systems?
   Tunstall Healthcare is a global pioneer in connected care and health solutions, including advanced nurse call systems and assistive technology for various healthcare settings.
3. Is ZAJCO SA.com a distributor for Tunstall Nurse Call Systems in Saudi Arabia?
   Yes, ZAJCO SA.com is a Tunstall distributor in Saudi Arabia itself.
4. What kind of facilities in Saudi Arabia use Nurse Call Systems?
   Nurse Call Systems are essential for hospitals (general, specialized, ICUs), clinics, long-term care facilities, nursing homes, assisted living facilities, and even some home care settings in Saudi Arabia.
5. What are the key benefits of implementing a modern Nurse Call System in Saudi Arabian hospitals?
   Benefits include faster response times, enhanced patient safety, improved patient satisfaction, optimized workflow, increased staff efficiency, seamless integration with other hospital systems, and data logging/reporting for analytics.
6. What types of Nurse Call Systems are available (e.g., wired, wireless)?
   Both wired and wireless nurse call systems are common. Wireless systems offer flexibility and easier installation, while wired systems are known for robustness and direct integration. Hybrid solutions are also popular.
7. What advanced features do modern Nurse Call Systems offer?
   Advanced features include two-way audio communication (intercom), mobile integration for staff devices, real-time location systems (RTLS) for staff and equipment, fall detection, wanderer control, data analytics for response times, and integration with electronic health records (EHR).
8. How do Nurse Call Systems enhance patient safety in Saudi Arabia?
   By providing instant alerts from bedside buttons or pull cords (e.g., in bathrooms), and enabling faster, more accurate responses, they significantly reduce risks and ensure patients receive timely care.
9. Are Nurse Call Systems required to comply with specific regulations in Saudi Arabia?
   Yes, healthcare facilities in Saudi Arabia must comply with regulations set by authorities like the Saudi Ministry of Health (MOH) and other relevant healthcare standards to ensure patient safety and data security.
10. Do Tunstall Nurse Call Systems integrate with other hospital IT systems?
    Yes, Tunstall systems, especially their digital and IP-based solutions, are designed for seamless integration with existing hospital IT infrastructure, messaging systems, and even building management systems.
11. What is involved in the “Integration Services” for Nurse Call Systems?
    Integration services go beyond installation; they involve connecting the nurse call system with other critical hospital systems like patient monitoring, access control, security systems, and communication platforms to create a unified ecosystem.
12. Are there wireless nurse call options available that are suitable for Saudi Arabian hospitals?
    Yes, wireless nurse call systems are gaining popularity in Saudi Arabia due to their flexibility, scalability, and reduced installation disruption, making them ideal for both new and existing facilities.
13. What about maintenance and support for Nurse Call Systems in Saudi Arabia?
    Reputable distributors like ZAJCO SA.com would offer comprehensive maintenance contracts, routine checks, troubleshooting, and 24/7 technical support to ensure system reliability and uptime.
14. Can Nurse Call Systems cater to patients with special needs or limited mobility?
    Yes, modern systems offer various call devices, including pull cords, pillow speakers, wearable pendants, and voice-activated options, designed to be accessible for patients with diverse needs.
15. What is the typical lifespan or expected reliability of a Tunstall Nurse Call System?
    Tunstall systems are known for their robust design and reliability, often built to last for many years with proper maintenance, ensuring long-term investment protection for healthcare facilities.
16. How does a Nurse Call System contribute to hospital efficiency and workflow optimization?
    By streamlining communication, automating alerts, providing real-time data on call priorities, and logging response times, these systems help optimize staff allocation, reduce unnecessary trips, and improve overall operational efficiency.
17. What is the role of IP technology in modern Nurse Call Systems?
    IP (Internet Protocol) technology enables nurse call systems to leverage existing network infrastructure, support advanced digital features, facilitate remote access, and integrate seamlessly with other IP-based systems.
18. Are there training programs offered for healthcare staff on using these systems?
    Yes, leading suppliers typically provide comprehensive training for nursing staff, technicians, and administrators to ensure effective utilization of the nurse call system’s features.
19. What are the cost considerations for installing a Nurse Call System in Saudi Arabia?
    Costs vary significantly based on the type of system (wired vs. wireless, conventional vs. addressable), the size and complexity of the facility, desired features, and integration requirements. Consultation with a provider is essential for a detailed quote.
20. Why should a hospital in Saudi Arabia choose a Tunstall Nurse Call System from a local distributor like ZAJCO SA.com?
    Choosing a reputable local distributor ensures access to genuine Tunstall products, localized expertise in design and installation, adherence to Saudi regulations, timely support, and a responsive service team, which are crucial for critical healthcare infrastructure.

Backed by Tunstall’s world-class technology, ZAJCO ensures each deployment meets the highest standards of reliability and safety in critical care environments.